QUALITY POLICY

«ERP-service «KazTransCom» LLP

Our Company renders consulting services in implementation, maintenance and technical support of ERP-systems and is the absolute leader in this segment of the national IT industry.

Our Company is specialized in automated control systems based on solutions by SAP AG Company and focused on promotion of the best world practices, latest technology and high standards in Kazakhstan market.

The warranty of quality of services rendered by our Company is:

• professional, responsible and coordinated team work;
• reliability, timeliness and individual approach to solving the customer's problems in 24x7x365 mode (24 hours a day, 7 days a week, 365 days a year);
• many years' experience of participation in automation projects for the largest national companies in the oil-and-gas industry.

Strategic goals in quality:

• retention of the leading position and expansion of the Company presence in the segment of ERP-systems in the IT market of Kazakhstan and the Commonwealth of Independent States;
• obtaining steady profit with optimal expenses for meeting the Customers' requirements and quality of the rendered services;
• increasing effectiveness of the Company management in accordance with the requirements of standard СТРКИСО 9001-2001;
• preservation and build-up of the Company intellectual potential;
• promotion of cutting-edge developments in the information technology field in the national market.

Realization of strategic goals is provided by:

• constant increase of quality and extension of the range of the rendered services according to the needs of existing and prospective customers;
• constant improvement of the staff professional level and of the motivation system, encouragement of competent and energetic employees, giving social guarantees to workers;
• building long-term and mutually beneficial relations with national and foreign suppliers and business partners.

Our efficiency is based on the Company employees. We appreciate their high professionalism and the skills of team work. We take measures and care of providing the Company staff with a worthy compensation for their work and with development opportunities.

The Director of the Company is responsible for the realization of our goals. Information on the realization of the declared policy of quality management and on fulfillment of the set tasks is brought ti the notice off all employees.

Director of «ERP-service «KazTransCom» LLP V.A. Tsay